How We Score Agents

The Nova Score

The Nova Score is BAM's proprietary agent performance rating — a 0–100 composite score combining 20 data-driven dimensions into a single number that predicts how well an agent will perform for your specific situation.

Higher Nova Score = better match for you. Not better agent overall. Better for your specific needs.

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Data-driven only

Nova Score is built entirely from verifiable data — MLS transactions, response time logs, and agent profile completeness. No self-reported stats. No paid placement.

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Situation-weighted

Dimensions are weighted differently based on your answers. Selling a luxury home? Luxury credentials score higher. Buying for the first time? First-time buyer experience gets heavier weighting.

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Continuously updated

Nova Scores update automatically as new transaction data arrives. An agent who had a bad quarter will see their score reflect that. A rising star gets recognized quickly.

What Nova Score ranges mean

90–100
Elite

Top 5% of agents in your area. Exceptional across all relevant dimensions. Rare — BAM may not have an elite match in every neighborhood.

75–89
Excellent

Top 15% performers. Strong local track record, fast response time, and high dimension alignment with your situation.

60–74
Good

Above-average agents with solid local performance. Your match at this tier will still significantly outperform a random selection.

Below 60
Not matched

BAM does not surface agents below 60. If we cannot find a strong match in your area, we will tell you — and work to onboard better local agents.

All 20 Nova Score dimensions

01Local transaction count (12 months)High
02Days on market vs. county averageHigh
03List-to-sale price ratioHigh
04Response time to new inquiriesHigh
05Buyer specialization scoreMedium
06Seller specialization scoreMedium
07Language fluency (hard match)Hard match
08Price range expertise matchMedium
09Neighborhood knowledge depthMedium
10Marketing quality scoreMedium
11Client satisfaction signalsMedium
12Years of local experienceLow
13Negotiation outcome dataHigh
14HOA and condo expertiseSituational
15Luxury market credentialsSituational
16First-time buyer experienceSituational
17Investment property track recordSituational
18Probate / estate expertiseSituational
19Active inventory knowledgeLow
20Referral network strengthLow

See your Nova Score match

Start your free profile and Haven AI will return your highest Nova Score match in 8 seconds.