Comparison · 2026

Best Agents Match vs Opcity

Opcity (now Realtor.com Leads) charges agents 30–38% referral fees and routes leads via call center. Best Agents Match charges agents 25% and uses 20-dimension Haven AI to select the single highest-performing agent for your home. No phone call required — just 9 quick questions.

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25%
BAM referral fee
vs Opcity 30–38%
No call
No phone screening needed
Opcity routes via call center
20
AI dimensions analyzed
vs Opcity algorithmic routing

Side-by-side comparison

Feature
Best Agents Match
Opcity / Realtor.com Leads
Cost to seller
$0 — completely free
$0 (referral from agent)
Referral fee to agent
25% of commission
30–38% of commission
Matching method
20-dimension Haven AI
Call center + algorithm
Agents sent
1 exclusive AI-matched agent
Multiple competing agents
Agent vetting
AI performance scoring
Call-center pre-qualification
Seller onboarding
9-question AI form
Phone call required
Charity donation
10% of BAM fee to charity
None
Response guarantee
15-minute agent response
No formal guarantee
Agent incentive impact
Lower fee → agent earns more
Higher fee → less agent effort
Brand recognition
Growing
Part of Realtor.com

Frequently asked questions

What is Opcity and how does it work?

Opcity is a lead referral service acquired by Realtor.com (Move, Inc.) in 2018. It pre-screens seller and buyer leads via call center, then connects them with agents in its network. Agents pay Opcity a referral fee of 30–38% of their commission at closing.

How does Best Agents Match compare to Opcity?

BAM charges agents a lower 25% referral fee and uses 20-dimension Haven AI instead of a call center. For sellers, BAM sends one exclusive AI-matched agent; Opcity sends multiple competing agents. BAM requires no phone call — just a 9-question AI form.

Does Opcity use AI matching?

Opcity uses a combination of call-center pre-screening and algorithmic routing. It does not use a 20-dimension AI scoring system like Haven AI that measures sale-to-list ratio, days-on-market, and negotiation outcomes for each agent.

What is Opcity's referral fee?

Opcity charges agents 30–38% of their earned commission as a referral fee, depending on the transaction. BAM charges a flat 25% referral fee.

Is Opcity the same as Realtor.com?

Opcity was acquired by Move, Inc. (operator of Realtor.com) in 2018 and rebranded as Realtor.com Leads. The service still operates under both names in some markets.

Why does the referral fee matter to sellers?

A higher referral fee reduces what agents earn per transaction. Agents paying 30–38% in referral fees have less margin to invest in marketing, staging, or time on your listing. Agents in the BAM network pay 25% — retaining more to deliver for you.

Is Best Agents Match available in all states?

BAM currently serves California. Opcity operates nationally. BAM is expanding to additional states.

How is Haven AI different from a call center?

Haven AI scores agents on 20 quantitative performance dimensions using real transaction data. A call center uses subjective screening by a human operator. Haven AI is consistent, unbiased, and evaluates actual outcome data rather than what agents say about themselves.

Already connected through Opcity or Realtor.com? Switch to BAM.

If the agents Opcity sent aren't the right fit, BAM doesn't require a phone call to get started. Fill out 9 questions and Haven AI matches you with the top performer in your area.

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What sellers say about BAM

Best Agents Match will revolutionize the real estate industry by connecting all the key players together in one location so it is easy for the consumer to find the best deal possible. It's 21st century real estate marketing at its best.

Dr. Sarah Schwartz
Dr. Sarah Schwartz
Founder, Bioharmonic Technologies

Lower fee. Better match. No phone call.

Haven AI. 20 dimensions. One exclusive agent. Free.

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